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  1. USBrian Mueller
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    1. COOn the second response. Epics, we've tried epics. I'm finding them to be a bit limited and I'm not sure about the flow of items in the epic. For example, all items in an epic are not grouped together on the board. That is no good for us. When we used a whiteboard we would group them either by drawing lines around grouped items or by using the same color post-it notes for grouped items. Both were very good visual indicators of the whole process. As with above on the columns and sub-tasks. That method worked well for indicating who had the next step too.
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    2. COI'm not sure I understand the first item of the response. Pending in our setup basically means no action has been taken (open/new). Awaiting Action indicates that someone has put some effort into it but perhaps it's stalled (waiting for support to update us with steps to reproduce, waiting on a customer to call back to provide more details on a feature request, etc). We use separate sub-tasks currently because we want to provide visibility as to the steps. Part of my question was "is that best". I don't see any description of how it is not best in your response.
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    3. COI implemented this solution and did away with my DynamicContractResolver. This seems to be working very well and has the added bonus of being more readable, more understandable and giving me some added flexibility to have such things as "required return fields" and such. Thanks for the assistance.
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