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    <p><strong>Facts:</strong></p> <p>Common sense in communicating dictates that anything that distracts you away from the message -- the content of the emails is not a good idea.</p> <p>Is there images in the background of your letter heads and on all your invoices? Why so? Why not?</p> <p>What do background images contribute to the value and perception of the message, the image of your corporation? Is it clearly known the impacts they have?</p> <p>Go take a look at email newsletter sites. They are covered in guides and tutorials on how to email market effectively.</p> <p>www.icontact.com www.constantcontact.com and so on..</p> <p><strong>Opinions:</strong></p> <p>Emails are not meant to be flyers. They are meant to communicate, clearly, simply and concisely while bringing a professional image. Making it look like a cartoon, or a flower shop, or whatever else you are dealing with probably doesn't add to it.</p> <p>The issue you may run into is she is taking it personally because she is attached to the design for personal reasons and not designing for the needs of the business. So an attack on the design is an attack on her. She is too involved with her ego of looking good and avoiding looking bad or wanting some kind of glory.</p> <p>Simply put, <strong>she should be the one qualifying to you why it IS good design, not the other way around. If she doesn't know, why is she asking you to prove it to her? How would she understand?</strong> </p> <p>There's a book called Dealing with difficult people that may be of use to you.</p> <p>Of course, if common sense was really common we wouldn't have to point it out as being common sense.</p> <p>Update us on what happens!</p>
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    1. POAn online resource to back an argument for cleaner design
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    1. USJas Panesar
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    1. COThank you! I'll definitely post an update.
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    2. COYour bolded point is naive.
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    3. COBrian; I'm not beyond it. It's a very simple generalization that could be happening, and why I put it as my opinion on my interpretation :) Aandre seems to have the facts and she seems to have opinions. They are going to have to work off the same interpretation. Cheers.
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