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POEnd-user documentation in MS Access
 

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    <p>How do you implement user documentation in Access? I've never bothered with formal user documentation in the past; I tend to rely on good interface design to guide users (or so I tell myself). But I'd really like to know what people smarter than me are doing...</p> <p>Here are things I think I would consider important (in order):</p> <ol> <li><strong>Simplicity</strong>: it needs to be simple enough that it can be updated easily as the code changes, otherwise the documentation will end up out of sync</li> <li><strong>Screen shots</strong>: a picture's worth a thousand words; screen shots must be easily integrated into the documentation</li> <li><strong>Integration</strong>: the user can get to the relevant part of the documentation with as little effort as possible; ie, pressing F1 on a form brings up help for that form vs. opening a help file and having to navigate a table of contents</li> <li><strong>Searchable</strong>: full-text search capabilities would be nice</li> </ol> <p>Other considerations:</p> <ul> <li><strong>Online</strong> vs. <strong>local</strong>: local would be faster/more reliable, but online would be always available plus search engine indexable (allowing use of google site: searches and providing some SEO benefit as well)</li> <li><strong>User Editable</strong>: how much do you allow users to make changes to the documentation: full access (ie, wiki), no access, moderated forums, etc.</li> <li><strong>Version control</strong>: text-based formats are more conducive to versioning than say, an Access table with help text inside the mdb</li> <li><strong>Exportable to PDF</strong>: seems like a nice-to-have</li> </ul>
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