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PO"Internal Server Error" on QBO Api Update call
 

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  1. PO"Internal Server Error" on QBO Api Update call
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    <p>When I send an update request to the QBO V2 api, I get back an 'internal server error' response. These requests used to work; I even have an unchanged unit test from before specifically for this request that no longer works.</p> <p>All of my other request types seem to still be working. Normally QBO gives pretty decent error messages if it's something I messed up with the request.</p> <p>Has anyone else run into a similar issue recently, or have any ideas on what I could be doing that wouldn't result in a normal error message?</p> <p>Here's a copy of one of the requests:</p> <pre><code>POST /resource/customer/v2/682571780/1?oauth_version=1.0&amp;oauth_token=*token*&amp;oauth_nonce=*nonce*&amp;oauth_timestamp=1372345998&amp;oauth_signature=*signature*&amp;oauth_consumer_key=*key*&amp;oauth_signature_method=HMAC-SHA1 HTTP/1.1 Host: qbo.sbfinance.intuit.com Content-Length: 1368 content-type: application/xml Accept-Encoding: gzip, deflate, compress Accept: */* User-Agent: python-requests/1.2.3 CPython/2.7.3 Linux/3.5.0-17-generic &lt;?xml version='1.0' encoding='ASCII' standalone='yes'?&gt; &lt;Customer xmlns="http://www.intuit.com/sb/cdm/v2"&gt; &lt;Id idDomain="QBO"&gt;1&lt;/Id&gt; &lt;SyncToken&gt;49&lt;/SyncToken&gt; &lt;MetaData&gt; &lt;CreateTime&gt;2013-04-10T14:07:41-07:00&lt;/CreateTime&gt; &lt;LastUpdatedTime&gt;2013-04-25T09:40:40-07:00&lt;/LastUpdatedTime&gt; &lt;/MetaData&gt; &lt;Name&gt;Test A. User&lt;/Name&gt; &lt;Address&gt; &lt;Line1&gt;123 Test Drive&lt;/Line1&gt; &lt;City&gt;Smallville&lt;/City&gt; &lt;Country&gt;United States of America&lt;/Country&gt; &lt;CountrySubDivisionCode&gt;WY&lt;/CountrySubDivisionCode&gt; &lt;PostalCode&gt;12345&lt;/PostalCode&gt; &lt;GeoCode&gt;LAT=42.8142432,LNG=-73.9395687&lt;/GeoCode&gt; &lt;Tag&gt;Billing&lt;/Tag&gt; &lt;/Address&gt; &lt;Phone&gt; &lt;DeviceType&gt;Primary&lt;/DeviceType&gt; &lt;FreeFormNumber&gt;(123) 456-7890&lt;/FreeFormNumber&gt; &lt;/Phone&gt; &lt;WebSite/&gt; &lt;Email&gt; &lt;Address&gt;test-user@mailinator.com&lt;/Address&gt; &lt;/Email&gt; &lt;GivenName&gt;Test&lt;/GivenName&gt; &lt;MiddleName&gt;A&lt;/MiddleName&gt; &lt;FamilyName&gt;User&lt;/FamilyName&gt; &lt;DBAName&gt;Emerging Threats&lt;/DBAName&gt; &lt;CustomField&gt; &lt;DefinitionId&gt;Preferred Delivery Method&lt;/DefinitionId&gt; &lt;Value&gt;PRINT&lt;/Value&gt; &lt;/CustomField&gt; &lt;CustomField&gt; &lt;DefinitionId&gt;Resale Number&lt;/DefinitionId&gt; &lt;/CustomField&gt; &lt;CustomField&gt; &lt;DefinitionId&gt;Bill With Parent&lt;/DefinitionId&gt; &lt;Value&gt;false&lt;/Value&gt; &lt;/CustomField&gt; &lt;ShowAs&gt;Test User&lt;/ShowAs&gt; &lt;OpenBalance&gt; &lt;Amount&gt;20.00&lt;/Amount&gt; &lt;/OpenBalance&gt; &lt;/Customer&gt; </code></pre>
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    1. COWhen did it start happening and is it still going on?
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      1. PO"Internal Server Error" on QBO Api Update call
      1. USWilliam Lorfing
    2. COSince I don't have as many use cases that involve updating customers, I only noticed it in the past few days. I just did another test with updating the status of an Estimate, and that still works. So my basic update request code should be fine, it's just something that's wrong with trying to update a customer.
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      1. USshader
 

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