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POSUGARCRM - after installation only home page (dashlets) and Reports module are blank
 

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  1. POSUGARCRM - after installation only home page (dashlets) and Reports module are blank
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    <p>I have version 6.5.10 installed on Ubuntu 12.04.</p> <p>After installation when I login my home page is blank (without dash-lets only shortcuts to module) and I can go to each module except for Reports module which opens me completely blank page?</p> <p>What can be the problem and how to solve it?</p> <p>Thank you</p> <p>this is from error log</p> <pre><code>[Thu Mar 07 16:20:00 2013] [error] [client 192.168.0.122] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 516171 bytes) in /var/www/crmpro/include/nusoap/nusoap.php on line 8488, referer: http://192.168.0.202/crmpro/index.php?module=Calendar&amp;action=index [Thu Mar 07 17:08:19 2013] [error] [client 192.168.0.122] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 516171 bytes) in /var/www/crmpro/include/nusoap/nusoap.php on line 8488, referer: http://192.168.0.202/crmpro/index.php?module=Calendar&amp;action=index [Thu Mar 07 21:40:29 2013] [error] [client 192.168.254.26] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 594552 bytes) in /var/www/crm/include/nusoap/nusoap.php on line 8488, referer: http://192.168.0.202/crm/index.php?action=Login&amp;module=Users&amp;login_module=Home&amp;login_action=index [Thu Mar 07 21:40:39 2013] [error] [client 192.168.254.26] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 600349 bytes) in /var/www/crm/include/nusoap/nusoap.php on line 8488, referer: http://192.168.0.202/crm/index.php?action=Login&amp;module=Users&amp;login_module=Home&amp;login_action=index [Thu Mar 07 21:41:02 2013] [error] [client 192.168.254.26] PHP Warning: session_destroy(): Trying to destroy uninitialized session in /var/www/crm/modules/Users/authentication/SugarAuthenticate/SugarAuthenticate.php on line 350, referer: http://192.168.0.202/crm/index.php?module=Home&amp;action=index [Thu Mar 07 21:41:22 2013] [error] [client 192.168.254.26] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 574099 bytes) in /var/www/crm/include/nusoap/nusoap.php on line 8488, referer: http://192.168.0.202/crm/index.php?module=Users&amp;action=Login&amp;login_language=en_UK [Thu Mar 07 21:41:46 2013] [error] [client 192.168.254.26] PHP Warning: session_destroy(): Trying to destroy uninitialized session in /var/www/crm/modules/Users/authentication/SugarAuthenticate/SugarAuthenticate.php on line 350, referer: http://192.168.0.202/crm/index.php?module=Home&amp;action=index [Thu Mar 07 21:42:12 2013] [error] [client 192.168.254.26] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 578184 bytes) in /var/www/crm/include/nusoap/nusoap.php on line 8488, referer: http://192.168.0.202/crm/index.php?module=Users&amp;action=Login&amp;login_language=sr_RS [Thu Mar 07 21:42:45 2013] [error] [client 192.168.254.26] PHP Warning: session_destroy(): Trying to destroy uninitialized session in /var/www/crm/modules/Users/authentication/SugarAuthenticate/SugarAuthenticate.php on line 350, referer: http://192.168.0.202/crm/index.php?module=Home&amp;action=index [Thu Mar 07 21:44:45 2013] [error] [client 192.168.254.26] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 596391 bytes) in /var/www/crm/include/nusoap/nusoap.php on line 8488, referer: http://192.168.0.202/crm/index.php?module=Users&amp;action=Login [Fri Mar 08 00:01:48 2013] [notice] caught SIGTERM, shutting down [Fri Mar 08 00:01:49 2013] [notice] Apache/2.2.22 (Ubuntu) PHP/5.3.10-1ubuntu3.5 with Suhosin-Patch configured -- resuming normal operations [Fri Mar 08 00:04:04 2013] [notice] caught SIGTERM, shutting down [Fri Mar 08 00:04:05 2013] [notice] Apache/2.2.22 (Ubuntu) PHP/5.3.10-1ubuntu3.5 with Suhosin-Patch configured -- resuming normal operations [Fri Mar 08 00:04:37 2013] [notice] caught SIGTERM, shutting down [Fri Mar 08 00:04:56 2013] [notice] Apache/2.2.22 (Ubuntu) PHP/5.3.10-1ubuntu3.5 with Suhosin-Patch configured -- resuming normal operations [Fri Mar 08 00:05:13 2013] [error] [client 192.168.254.26] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 596370 bytes) in /var/www/crm/include/nusoap/nusoap.php on line 8488 [Fri Mar 08 00:05:39 2013] [error] [client 192.168.254.26] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 414782 bytes) in /var/www/crm/include/nusoap/nusoap.php on line 8488, referer: http://192.168.0.202/crm/ [Fri Mar 08 00:05:47 2013] [error] [client 192.168.254.26] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 412645 bytes) in /var/www/crm/include/nusoap/nusoap.php on line 8488, referer: http://192.168.0.202/crm/ [Fri Mar 08 00:05:47 2013] [error] [client 192.168.254.26] File does not exist: /var/www/favicon.ico [Fri Mar 08 00:06:22 2013] [error] [client 192.168.254.26] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 604665 bytes) in /var/www/crm/include/nusoap/nusoap.php on line 8488 [Fri Mar 08 00:10:22 2013] [error] [client 192.168.254.26] PHP Fatal error: Allowed memory size of 136314880 bytes exhausted (tried to allocate 695686 bytes) in /var/www/crmpro/include/nusoap/nusoap.php on line 8488, referer: http://192.168.0.202/crmpro/index.php?action=Login&amp;module=Users&amp;login_module=Home&amp;login_action=index </code></pre> <p>this is from /proc/meminfo memory info</p> <pre><code>root@crmdemo:/var/log/apache2# cat /proc/meminfo MemTotal: 1019080 kB MemFree: 477272 kB Buffers: 7752 kB Cached: 91496 kB SwapCached: 29236 kB Active: 137384 kB Inactive: 254092 kB Active(anon): 97864 kB Inactive(anon): 196360 kB Active(file): 39520 kB Inactive(file): 57732 kB Unevictable: 0 kB Mlocked: 0 kB </code></pre>
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    1. PTQuestion
    1. USDejan
    1. USDejan
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    1. This table or related slice is empty.
    1. This table or related slice is empty.
    1. This table or related slice is empty.
    1. PO
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    1. This table or related slice is empty.
    1. COThis sounds like it is the result of a PHP fatal error. You will need to check your PHP error log to see if there are any fatal errors listed. If there are, you can post the lines with the error messages to give us more information. I'd guess that you are hitting a memory limit issue (which is very common on brand new installations), or there is some configuration option that is wrong. But I'd need to see the PHP error log to confirm.
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      1. POSUGARCRM - after installation only home page (dashlets) and Reports module are blank
      1. USKyle Lowry
    2. COHello, thanks for response. Do you mean to give you /var/www/crm/sugarcrm.log file? I will update my question with it
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      1. POSUGARCRM - after installation only home page (dashlets) and Reports module are blank
      1. USDejan
    3. COor what other log you meant (location of the file will be helpful?) thank you
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      1. POSUGARCRM - after installation only home page (dashlets) and Reports module are blank
      1. USDejan
 

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