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POBug in CRM? Service Appointment form's javascript causing form save error
 

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  1. POBug in CRM? Service Appointment form's javascript causing form save error
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    <p>Ive narrowed this down... it looks like a bug on the service appointment form but wanted to ask here in case it makes sense to anyone else... recreated in a vanilla CRM, added one javascript file, and attached the javascript function to the onchange of the service.</p> <p>To recreate yourself, add this javascript to a webresource, then attach that webresource to the serviceappointment form and the onchange of the service. add 2 services to your org if you dont have 2 already. create a new service appointment. choose service A. then choose Service B. save the form. you will see the error.</p> <p>All the javascript is supported, customizing that form is supported... must be a bug with CRM, right?</p> <p>Oh, critically, this code works in update rollup 11. Does not work in rollup 12. (I'm usually a strong believer that "<a href="http://www.codinghorror.com/blog/2008/03/the-first-rule-of-programming-its-always-your-fault.html" rel="nofollow noreferrer">select isn't broken</a>", as they say, but this really does look like a bug.)</p> <pre><code>function OnChange_Service() { var serviceId; serviceId = Xrm.Page.getAttribute("serviceid").getValue(); var targetFieldName = 'customers'; var targetFieldEntityType = 'Account'; var targetFieldEntityId = '610BEA47-7B74-E211-B3EB-78E3B511A6C0'; // use a known accountId Xrm.Page.getAttribute(targetFieldName).setValue(null); if (serviceId != null) { var arrValue; arrValue = new Array(); var targetField = Xrm.Page.getAttribute(targetFieldName); if (targetField != null) { arrValue[0] = new Object(); arrValue[0].entityType = targetFieldEntityType; arrValue[0].id = targetFieldEntityId; arrValue[0].name = "not its real name, but who cares"; targetField.setValue(arrValue); } } } </code></pre> <p>EDIT: exception/error details:</p> <p>Exception is (from the trace):</p> <blockquote> <p>System.FormatException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #1471AD8A: System.FormatException: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx). at System.Guid.GuidResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument, String failureArgumentName, Exception innerException) at System.Guid.TryParseGuidWithNoStyle(String guidString, GuidResult&amp; result) at System.Guid.TryParseGuid(String g, GuidStyles flags, GuidResult&amp; result) at System.Guid..ctor(String g) at Microsoft.Crm.Application.Platform.AttributeCollection.CreateEnityReferenceFromLookupPropertyValue(String name, Object value, IOrganizationContext context) at Microsoft.Crm.Application.Platform.AttributeCollection.SetEntityProperty(Entity entity, String name, String childAttributeName, Object parentProperty, AttributeMetadata attributeMetadata, Object value, IOrganizationContext context) at Microsoft.Crm.Application.Platform.AttributeCollection.Insert(String name, Object value, Boolean throwIfKeyExists) at Microsoft.Crm.Application.Platform.EntityProxy.SetLookupValueData(XmlNode node) at Microsoft.Crm.Application.Platform.EntityProxy.SetData(XmlNode entityElement) at Microsoft.Crm.Application.Platform.ApplicationEntityCollection.Deserialize(String entitiesXml, String entityType, IOrganizationContext context) at Microsoft.Crm.Application.Platform.EntityProxy.SetData(XmlNode entityElement) at Microsoft.Crm.Application.Forms.EndUserForm.RetrieveParametersForEventDefault() at Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity) at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, FormDescriptor fd) at Microsoft.Crm.Application.Components.PageHandlers.SchedulableActivityBasePageHandler.ConfigureFormHandler() at Microsoft.Crm.Application.Components.PageHandlers.ServiceAppointmentRecordPageHandler.ConfigureFormHandler() at Microsoft.Crm.Application.Components.PageHandlers.RecordPageHandler.ConfigureFormWrapper() at Microsoft.Crm.Application.Components.Utility.GenericEventProcessor.RaiseEvent(String eventName) at Microsoft.Crm.Application.Controls.PageManager.OnPreRender(EventArgs e) at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)</p> </blockquote> <p>The error as displayed to the users is embedded in the form itself as per the screenshot... I have never seen it like that before: <img src="https://i.stack.imgur.com/iHQuV.png" alt="Error embedded in form"></p>
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    2. COedited to add error details. I've pursued that guid parse error and the http request going over the wire (crmFormSubmitXml=...) is equal in the pass and fail cases.
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