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POJavascript Conditional Fields (Zendesk Lotus)
 

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  1. POJavascript Conditional Fields (Zendesk Lotus)
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    <p>I am trying to configure some javascript code to make a conditional field app in Zendesk Lotus. Below is the javascipt template and my current html. Could someone give me an example of how I would change the java template to suit my html? I would like to only show the second drop down form field (ticket_fields_21552756) when the option 'qa' is selected from the first drop down list (ticket_fields_21013678). Once someone shows me how to do this I will be able to do the rest myself :)</p> <p><strong>PS, the javascript must stay in the below format</strong>. </p> <p>Thanks in advance for the help!</p> <p><strong>Javascript:</strong></p> <pre><code> (function(){ var projectRequest = ['280865'], otherHelpesk = ['279466'], hideAll = [].concat(projectRequest, otherHelpesk), moodFieldMap = { cat:[].concat(projectRequest), dog:[].concat(otherHelpesk), dolphin: [].concat(projectRequest, otherHelpesk) }; return { appID: 'https://github.com/zendesk/widgets/tree/master/ConditionalFieldsApp', defaultState: 'loading', type2thing: '', events: { 'app.activated': 'setValue', 'ticket.custom_field_21631456.changed': 'typeII' }, //end events typeII: function(){ this.hide(hideAll); this.type2thing = this.ticket().customField('custom_field_21631456'); //console.log('control field value: ' + this.type2thing); if (this.type2thing != null) { this.show(moodFieldMap[this.type2thing]); } }, setValue: function() { //console.log('activated', arguments); this.typeII(); }, hide: function(fields){ fields.forEach(function(field) { this.ticketFields('custom_field_' + field).hide(); }, this); }, show: function(fields) { fields.forEach(function(field) { this.ticketFields('custom_field_' + field).show(); }, this); } }; }()); </code></pre> <p><strong>My HTML:</strong></p> <pre><code>&lt;select id="ticket_fields_21013678" name="ticket[fields][21013678]" tabindex="8"&gt;&lt;option value=""&gt;-&lt;/option&gt; &lt;option value="depreqaccount_management"&gt;Account Management&lt;/option&gt; &lt;option value="ce_vp"&gt;CE/VP&lt;/option&gt; &lt;option value="city_management"&gt;City Management&lt;/option&gt; &lt;option value="city_planning"&gt;City Planning&lt;/option&gt; &lt;option value="customer_service"&gt;Customer Service&lt;/option&gt; &lt;option value="depreq_images"&gt;Images&lt;/option&gt; &lt;option value="partner_management"&gt;Partner Management&lt;/option&gt; &lt;option value="production"&gt;Production&lt;/option&gt; &lt;option value="qa"&gt;QA&lt;/option&gt; &lt;option value="senior_management"&gt;Senior Management&lt;/option&gt; &lt;option value="depreq_writers"&gt;Writers&lt;/option&gt; &lt;option value="depreq_bdm"&gt;BDM&lt;/option&gt;&lt;/select&gt; &lt;select id="ticket_fields_21552756" name="ticket[fields][21552756]" tabindex="9"&gt;&lt;option value=""&gt;-&lt;/option&gt; &lt;option value="responsibility_account_manager"&gt;Account Manager&lt;/option&gt; &lt;option value="responsibility_bdm"&gt;BDM&lt;/option&gt; &lt;option value="responsibility_ce_vp"&gt;CE/VP&lt;/option&gt; &lt;option value="responsibility_city_manager"&gt;City Manager&lt;/option&gt; &lt;option value="responsibility_city_planner"&gt;City Planner&lt;/option&gt; &lt;option value="responsibility_customer_service"&gt;Customer Service&lt;/option&gt; &lt;option value="responsibility_image_designer"&gt;Images&lt;/option&gt; &lt;option value="responsibility_merchant"&gt;Merchant&lt;/option&gt; &lt;option value="responsibility_partner_manager"&gt;Partner Manager&lt;/option&gt; &lt;option value="responsibility_producer"&gt;Producer&lt;/option&gt; &lt;option value="responsibility_qa"&gt;QA&lt;/option&gt; &lt;option value="responsibility_writer"&gt;Writer&lt;/option&gt;&lt;/select&gt; </code></pre>
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    1. COI recently did some cleanup on the example conditional fields app. Specifically, check out this line: https://github.com/skipjac/Zendesk-Apps/blob/master/ConditionalFieldsApp/app.js#L26. Does that help?
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      1. POJavascript Conditional Fields (Zendesk Lotus)
      1. USJames A. Rosen
 

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