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POCannot add the item to shopping cart. Magento 1.7
 

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  1. POCannot add the item to shopping cart. Magento 1.7
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    <p>I've recently upgraded my Magento store from 1.4.2 to 1.7.0.2. Now when I try to add products to the cart it displays the following error:</p> <p><strong>Cannot add the item to shopping cart.</strong></p> <p>Here's the stack trace:</p> <pre><code>2012-11-23T12:26:33+00:00 DEBUG (7): Exception message: Invalid method Mage_Catalog_Model_Product::prepareCustomOptions(Array ( ) ) Trace: #0 [internal function]: Varien_Object-&gt;__call('prepareCustomOp...', Array) #1 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Catalog/Model/Product/Type/Abstract.php(357): Mage_Catalog_Model_Product-&gt;prepareCustomOptions() #2 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Catalog/Model/Product/Type/Grouped.php(294): Mage_Catalog_Model_Product_Type_Abstract-&gt;_prepareProduct(Object(Varien_Object), Object(Mage_Catalog_Model_Product), 'full') #3 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Catalog/Model/Product/Type/Abstract.php(410): Mage_Catalog_Model_Product_Type_Grouped-&gt;_prepareProduct(Object(Varien_Object), Object(Mage_Catalog_Model_Product), 'full') #4 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Sales/Model/Quote.php(901): Mage_Catalog_Model_Product_Type_Abstract-&gt;prepareForCartAdvanced(Object(Varien_Object), Object(Mage_Catalog_Model_Product), 'full') #5 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Sales/Model/Quote.php(978): Mage_Sales_Model_Quote-&gt;addProductAdvanced(Object(Mage_Catalog_Model_Product), Object(Varien_Object), 'full') #6 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Checkout/Model/Cart.php(271): Mage_Sales_Model_Quote-&gt;addProduct(Object(Mage_Catalog_Model_Product), Object(Varien_Object)) #7 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Checkout/controllers/CartController.php(193): Mage_Checkout_Model_Cart-&gt;addProduct(Object(Mage_Catalog_Model_Product), Array) #8 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(419): Mage_Checkout_CartController-&gt;addAction() #9 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action-&gt;dispatch('add') #10 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/local/MW/Developertoolbar/Controller/Router/Standard.php(42): Mage_Core_Controller_Varien_Router_Standard-&gt;match(Object(Mage_Core_Controller_Request_Http)) #11 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Front.php(176): MW_Developertoolbar_Controller_Router_Standard-&gt;match(Object(Mage_Core_Controller_Request_Http)) #12 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front-&gt;dispatch() #13 /var/www/vhosts/medicalemcasa.com/httpdocs/app/Mage.php(683): Mage_Core_Model_App-&gt;run(Array) #14 /var/www/vhosts/medicalemcasa.com/httpdocs/index.php(87): Mage::run('', 'store') #15 {main} 2012-11-23T12:26:33+00:00 ERR (3): exception 'Varien_Exception' with message 'Invalid method Mage_Catalog_Model_Product::prepareCustomOptions(Array ( ) )' in /var/www/vhosts/medicalemcasa.com/httpdocs/lib/Varien/Object.php:652 Stack trace: #0 [internal function]: Varien_Object-&gt;__call('prepareCustomOp...', Array) #1 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Catalog/Model/Product/Type/Abstract.php(357): Mage_Catalog_Model_Product-&gt;prepareCustomOptions() #2 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Catalog/Model/Product/Type/Grouped.php(294): Mage_Catalog_Model_Product_Type_Abstract-&gt;_prepareProduct(Object(Varien_Object), Object(Mage_Catalog_Model_Product), 'full') #3 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Catalog/Model/Product/Type/Abstract.php(410): Mage_Catalog_Model_Product_Type_Grouped-&gt;_prepareProduct(Object(Varien_Object), Object(Mage_Catalog_Model_Product), 'full') #4 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Sales/Model/Quote.php(901): Mage_Catalog_Model_Product_Type_Abstract-&gt;prepareForCartAdvanced(Object(Varien_Object), Object(Mage_Catalog_Model_Product), 'full') #5 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Sales/Model/Quote.php(978): Mage_Sales_Model_Quote-&gt;addProductAdvanced(Object(Mage_Catalog_Model_Product), Object(Varien_Object), 'full') #6 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Checkout/Model/Cart.php(271): Mage_Sales_Model_Quote-&gt;addProduct(Object(Mage_Catalog_Model_Product), Object(Varien_Object)) #7 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Checkout/controllers/CartController.php(193): Mage_Checkout_Model_Cart-&gt;addProduct(Object(Mage_Catalog_Model_Product), Array) #8 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(419): Mage_Checkout_CartController-&gt;addAction() #9 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action-&gt;dispatch('add') #10 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/local/MW/Developertoolbar/Controller/Router/Standard.php(42): Mage_Core_Controller_Varien_Router_Standard-&gt;match(Object(Mage_Core_Controller_Request_Http)) #11 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Front.php(176): MW_Developertoolbar_Controller_Router_Standard-&gt;match(Object(Mage_Core_Controller_Request_Http)) #12 /var/www/vhosts/medicalemcasa.com/httpdocs/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front-&gt;dispatch() #13 /var/www/vhosts/medicalemcasa.com/httpdocs/app/Mage.php(683): Mage_Core_Model_App-&gt;run(Array) #14 /var/www/vhosts/medicalemcasa.com/httpdocs/index.php(87): Mage::run('', 'store') #15 {main} </code></pre> <p>I'm trying to add simple products to the cart if that helps.</p> <p>Any idea of what's happening?</p>
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    1. COHow did you upgrade? Magento Connect or manually? It looks like some files didn't get moved over properly. Was there any upgrade errors?
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      1. USJoseph at SwiftOtter
    2. COI upgraded using this guide: http://turnkeye.com/blog/magento-upgrade-guide/ There were a lot of errors at the final step, in which you visit the store and magento starts upgrading the database. I solved it by removing all the foreign keys for the database using a script, which was causing the errors. Then I ran the Magento Database Repair tool to set all the foreign keys again.
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      1. POCannot add the item to shopping cart. Magento 1.7
      1. USpedropeixoto
    3. COCan you look at the app/code/core/Mage/Catalog/Model/Product.php and see if the `prepareCustomOptions()` function exists? I double-checked my repo of 1.7, and it is there. I am wondering if that file didn't get copied correctly.
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      1. POCannot add the item to shopping cart. Magento 1.7
      1. USJoseph at SwiftOtter
 

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