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    <p>First, flush the cache (<strong>System > Cache Management</strong>).</p> <p>If this does not resolve your issue, and assuming that you have a staging instance in which to work, you should deactivate all custom modules, adding each back one at a time until you isolate the module(s) involved. Custom modules <em>should</em> be found in <code>app/code/local/*</code> and in <code>app/code/community/*</code>. To do this, turn off config caching in <strong>System > Cache Management</strong> (or be prepared to refresh this screen with every config change). You can deactivate local modules en masse by switching the <code>&lt;disable_local_modules&gt;</code> flag to "true" in <code>app/etc/local.xml</code>. There is no corresponding feature for community modules. You will need to refresh the System Config view to see if this fixes the problem. If not, revert <code>app/etc/local.xml</code>, and then in <code>app/etc/modules</code> start changing each community module's <code>&lt;active&gt;</code> flag to "false", refreshing the config panel after each, until your issue is resolved. If disabling local modules does work, follow the same process but only for files in the local codePool.</p> <p>If the above does not work, you will need to diff your core files against a vigin copy of your version of Magento. Core files to diff:</p> <ol> <li><code>app/code/core/*</code></li> <li><code>lib/*</code></li> <li><code>app/design/adminhtml/*</code></li> </ol> <p>Also, verify that there are is no <code>Mage</code> namespace under <code>app/code/local</code> and <code>app/code/community</code>. If there is, move it temporarily to rule out its contents as a culprit.</p>
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