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    <p>This is how I would tackle the problem for a end user with a crash.</p> <ol> <li><p>Download and install Debugging Tools for Windows at <a href="http://www.microsoft.com/whdc/devtools/debugging/default.mspx" rel="noreferrer">http://www.microsoft.com/whdc/devtools/debugging/default.mspx</a></p></li> <li><p>Once the tools are installed (they end up going to C:\Program Files\ by default) start a command line window.</p></li> <li><p>Change to the directory which contains adplus (e.g "C:\Program Files\Debugging Tools for Windows (x86)").</p></li> <li><p>Run the follwing command. This will start the application and attach adplus.</p></li> </ol> <blockquote> <p><code>adplus -crash -o C:\debug\ -FullOnFirst -sc C:\path\to\your\app.exe</code></p> </blockquote> <h2>After the crash dump is created</h2> <p>Once the application crashes start WinDbg and load the .dmp file that is created in C:\debug. (File --> Open Crash Dump)</p> <p>Execute these commands to see the stack trace and hopefully find the problem.</p> <p>To load SOS for debugging</p> <ul> <li>Pre .NET 4.0</li> </ul> <blockquote> <pre><code>.loadby sos mscorwks </code></pre> </blockquote> <ul> <li>.NET 4.0</li> </ul> <blockquote> <pre><code>.loadby sos clr </code></pre> </blockquote> <p>To see the stack trace</p> <pre><code>!clrstack </code></pre> <p>To see a more useful stack trace</p> <pre><code>!clrstack –p </code></pre> <p>To poke inside an object..perhaps see what caused the exception</p> <pre><code>!do &lt;address&gt; </code></pre> <p>e.g This is the result from a application that faulted randomly with an IO exception. WinDbg pointed out the path that was being referenced which was incorrect.</p> <pre><code>0:009&gt; !do 017f2b7c Name: System.String MethodTable: 790fd8c4 EEClass: 790fd824 Size: 124(0x7c) bytes (C:\WINDOWS\assembly\GAC_32\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll) String: \\server\path\not_here.txt Fields: MT Field Offset Type VT Attr Value Name 79102290 4000096 4 System.Int32 1 instance 54 m_arrayLength 79102290 4000097 8 System.Int32 1 instance 53 m_stringLength 790ff328 4000098 c System.Char 1 instance 5c m_firstChar 790fd8c4 4000099 10 System.String 0 shared static Empty &gt;&gt; Domain:Value 00161df8:790d884c &lt;&lt; 7912dd40 400009a 14 System.Char[] 0 shared static WhitespaceChars &gt;&gt; Domain:Value 00161df8:014113e8 &lt;&lt; </code></pre>
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    1. POHow to troubleshoot .NET 2.0 Error Reporting messages in the event log?
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    1. USMichael Baker
    1. USMichael Baker
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    1. POHow to troubleshoot .NET 2.0 Error Reporting messages in the event log?
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    1. COThank you for your response, the contributions from everyone. I have accepted this answer because it very specificly answers my question, giving me the steps I need to take with the end user.
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      1. USRichard Slater
    2. CO+1 for specific steps.
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      1. USJeremy McGee
    3. COOne of the best SO answers I have ever seen. Short, to the point and very useful.
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      1. USMesh
 

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