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POApp doesn't start in ICS
 

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    <p>I have submitted an painting app on samsungapps.com for Android 2.3.3+ (GingerBeard) for Samsung Galaxy Note only(utilizing it's S-pen). Problem is I have 7-8 buyer's question that the app is not starting(out of 1000+ downloads in 1 week), or crashes immediately. All have one thing in common, they are Android version 4.0. I have tested on Galaxy Note with Android 2.3.4 and on the emulator with Android 4.0; app works the same on both.</p> <p>I cannot upgrade to ICS as Samsung has not officially rolled out updates for India(for my country), and I am stuck on GingerBeard. So, I cannot test the app on device with ICS.</p> <p>Also I don't know whether everyone having ICS has problem. I don't know where to start debugging as in emulator it works as expected. </p> <p>Also app takes sometime to generate all the views, and there are a lot of them; can that be the cause of problem; i.e ICS maybe having shorter wait time for app to give response.</p> <p>My app also takes quite a chunk of heap, though Galaxy Note has plenty of that(128 MB); maybe update lowered the device's heap size; I don't know about that.</p> <p>I have asked(replied) to them asking their exact model number, but none replied back. It's very hard to keep customers focused. And their non-English question certainly didn't help. Only 2 English question .</p> <p>What should I do? Where can I look for possible cause of problems? This is really important as samsung is pushing for ICS on it's all major devices and it is expected soon in India as well, but I don't wanna wait till then. Or should I just not care about these problem. I don't even know whether this question belongs to SO or not. Please help!</p> <p>S-layer <a href="http://www.samsungapps.com/topApps/topAppsDetail.as?productId=G00006385310&amp;listYN=Y" rel="nofollow">http://www.samsungapps.com/topApps/topAppsDetail.as?productId=G00006385310&amp;listYN=Y</a></p>
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    1. USMaster Chief
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    1. COYou need a dev with a Note on ICS to run the app and capture the logCat for you... hopefully one will turn up on here!
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    2. COProvide a link to your app, I have a SGS2 running ICS. Maybe I´ll have the time tonight to run your app and hopefully get you some more info.
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    3. CO@Master Chief, Searching for S-layer in Samsung Market does not give me any results. What is the searchable name in the samsung market?
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