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    copied!<p>Check out <a href="http://www.fogcreek.com/FogBUGZ/" rel="nofollow noreferrer">FogBugz</a> (hosted or not). Hosted it's free for 2-3 users.</p> <p>For a free alternative, try <a href="http://www.bugzilla.org/" rel="nofollow noreferrer">Bugzilla</a>.</p> <p>And of course there is <a href="http://www.atlassian.com/software/jira/" rel="nofollow noreferrer">Jira</a>.</p> <p>Of the two commercial ones, FogBugz on the face of it is more expensive but there are several compelling advantages over Jira:</p> <ul> <li>option to have a hosted version (but at $25+ a seat per month, it doesn't come cheap);</li> <li>it includes the emailing component;</li> <li>it has a wiki (you would need Confluence - another commercial product - or some other Wiki with Jira that won't be as nicely integrated);</li> <li>it has project management features, namely evidence based scheduling. I've yet to see this used in a large project but it certainly would be interesting as it seems more flexible (and realistic) than the classic GANTT Chart approach;</li> <li>easily ability to upload screenshots (very useful for testers);</li> <li>opening a new case is as easy as sending an email bug request (and you don't need a license to do this but you do if you want to track it, be assigned it and so on);</li> <li>source control integration; and</li> <li>hosted version is free for up to 2 users.</li> </ul> <p>One comment I'll make is that I find the hosted version of FogBugz to be a bit... slow. It feels unresponsive. I've only ever used that version so I don't know how the local version compares but to me Jira seemed more responsive.</p> <p>The advantages of Jira are (imho):</p> <ul> <li>cost;</li> <li>it runs on any Windows, Mac OS X and Linux </li> <li>a <a href="http://confluence.atlassian.com/display/JIRAEXT/JIRA+Plugins" rel="nofollow noreferrer">rich set of plug-ins</a> (particularly for Confluence).</li> </ul> <p>Bugzilla I know less about but it seems more narrowly focused on just tracking bugs whereas the other two have integrated a much broader range of features.</p> <p>There are of course other bug tracking tools not listed above but I know less about those.</p>
 

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