StackOverflow2013

Note that there are some explanatory texts on larger screens.

plurals

POCustomer getting R6002 runtime error when using our app
text
Body
copied!<p>We have an application built with Visual C++ 2005, and one customer has reported that he's getting this runtime error:</p> <blockquote> <p><code>Microsoft Visual C++ Runtime Library</code><br> <code>Runtime Error!</code><br> <code>Program: [path to our application]</code><br> <code>R6002</code><br> <code>- floating point support not loaded</code></p> </blockquote> <p>According to Microsoft (<a href="http://msdn.microsoft.com/en-us/library/k1x26e0x%28v=VS.80%29.aspx" rel="nofollow">on this page</a>), the possible reasons for this are: </p> <ul> <li>the machine does not have an FPU (not in this case: the customer has an Intel Core 2 Duo CPU and I haven't seen a machine without FPU since the 486SX)</li> <li>printf or scanf is used with a floating-point format specification but there are no FP variables in the program (our app contains FP variables but I'm pretty sure we never use printf or scanf with FP formats) <li>Something to do with FORTRAN (no FORTRAN code in our app)</li> </ul> <p>Also, the error is occurring while they're using our application (specifically, just after they select a file to be processed), not when the application starts up.</p> <p>I realise this is a long shot, but has anyone seen anything like this anywhere before? Google was pretty unhelpful (there were lots of unsupported claims that it was a symptom of some kind of virus infection but very little apart from that).</p> <p>Any suggestions gratefully received :-)</p>

Querying!

Guidance

An individual column

Larger individual text columns get their own page to allow for proper reading.

SQuiL has stopped working due to an internal error.

If you are curious you may find further information in the browser console, which is accessible through the devtools (F12).

Reload