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POBest chat server selection for workgroup chat similar to live chat?
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  1. POBest chat server selection for workgroup chat similar to live chat?
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    copied!<p>I am finding a solution to implement a customized <strong>workgroup chat</strong> application similar to <a href="http://www.boldchat.com" rel="nofollow">live chat</a>. I came across two different protocols to support this <a href="http://xmpp.org" rel="nofollow">XMPP</a> &amp; <a href="http://www.javacodegeeks.com/2012/10/cometd-facebook-similar-chat-for-your.html" rel="nofollow">COMETD</a>. </p> <p>After some more research I found that XMPP is the best choice. When it comes to chat server part I am <strong>confused between selecting <a href="http://www.igniterealtime.org/projects/openfire/" rel="nofollow">openfire</a> or <a href="http://www.ejabberd.im/" rel="nofollow">ejabberd</a></strong>. I found openfire <a href="http://www.igniterealtime.org/projects/openfire/plugins/fastpath/readme.html" rel="nofollow">fastpath</a> plugin to support my workgroup queue chat requirement. But similar type of plugin I could not find in ejabberd. Are there any existing plugin in ejabberd for this?</p> <p><strong>As I am new to this area can someone suggest me to select the right technologies suitable for me</strong>. Below are my requirements.</p> <ol> <li>Fully customized chat client for users. Before each person initiates the chat need to take few input parameters. (Found this in sample <a href="http://www.igniterealtime.org/projects/openfire/plugins/webchat/readme.html" rel="nofollow">fastpath webchat</a> plugin supporting my requirements)</li> <li>Most of the users will be using this in Ipad. So in mobile network and mobile devices it should work well. </li> <li>Need to store all the conversations in database to get the statistics later.</li> <li>Chat server should support ldap authentication.</li> <li><p>Work group support with Queue. Each agent I should be able to assign a work groups.</p> <p>Thanks in Advance</p></li> </ol>
 

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