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PODetecting application hang
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copied!<p>I have a very large, complex (million+ LOC) Windows application written in C++. We receive a handful of reports every day that the application has locked up, and must be forcefully shut down. </p> <p>While we have extensive reporting about crashes in place, I would like to expand this to include these hang scenarios -- even with heavy logging in place, we have not been able to track down root causes for some of these. We can clearly see where activity stopped - but not <em>why</em> it stopped, even in evaluating output of all threads. </p> <p>The problem is detecting when a hang occurs. So far, the best I can come up with is a watchdog thread (as we have evidence that background threads are continuing to run w/out issues) which periodically pings the main window with a custom message, and confirms that it is handled in a timely fashion. This would only capture GUI thread hangs, but this does seem to be where the majority of them are occurring. If a reply was not received within a configurable time frame, we would capture a memory and stack dump, and give the user the option of continuing to wait or restarting the app. </p> <p>Does anyone know of a better way to do this than such a periodic polling of the main window in this way? It seems painfully clumsy, but I have not seen alternatives that will work on our platforms -- Windows XP, and Windows 2003 Server. I see that Vista has much better tools for this, but unfortunately that won't help us. </p> <p>Suffice it to say that we have done extensive diagnostics on this and have been met with only limited success. Note that attaching windbg in real-time is not an option, as we don't get the reports until hours or days after the incident. We would be able to retrieve a memory dump and log files, but nothing more. </p> <p>Any suggestions beyond what I'm planning above would be appreciated.</p>

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