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copied!<p>First, know that <em>the very first time you connect things</em> you have to make sure QuickBooks is open. If you haven't had QuickBooks open at all yet, make sure it's open the very first time to get things connected.</p> <p>After that, QuickBooks does not have to be open, provided you have configured things correctly.</p> <p>To answer your questions:</p> <blockquote> <p>Is this behavior different on non POS products ?</p> </blockquote> <p>Yes. Slightly.</p> <blockquote> <p>Do I need to keep QB open all the time ?</p> </blockquote> <p>No.</p> <blockquote> <p>The path to the company file is OK as well as the syncing logic, we are able to connect, authenticate, exchange data both ways smoothly but only while QB is open (being logged in is not necessary, just keeping the app open).</p> </blockquote> <p>Hit F2 in QuickBooks, and make sure that the path that's shown in the dialog window that pops up is EXACTLY the path that your web service is returning to the Web Connector. It must be EXACTLY the same. </p> <p>If you're still having trouble, double-check that the app is allowed to connect in the QuickBooks settings, and that a valid user is chosen in the settings, restart the computer, and try again.</p> <p>If you're still having trouble, post your Web Connector logs (in VERBOSE mode: <a href="http://wiki.consolibyte.com/wiki/doku.php/quickbooks_web_connector#setting_the_web_connector_to_use_verbose_logging_mode" rel="nofollow">QuickBooks Web Connector - how to set VERBOSE mode</a>) so that we can help you troubleshoot.</p>

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