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    copied!<p>I'm in the process of choosing a wiki tool, and have looked at numerous packages over the past week. I'm sure there are dozens I haven't even heard of yet, probably good ones. But in general, here's my "beginner's mind" take on the problem.</p> <p><strong>Wiki markup should be abandoned.</strong> A wiki that is limited to wiki markup will only be useful to 'nix hacks and others who get excited about doing things the hard way and insisting that everybody else is stupid. I mean, Morse code is fine with me personally; I don't get what was wrong with a nice, clean dash-dot-dash. Or smoke signals, they were nice, except for the carbon footprint. But times change, and we have to change with them.</p> <p>Real users (business users, customers, clients) want rich text editing. Period. And when a wiki tries to support both rich text and wiki markup, the results are not pretty. The model is confusing and (apparently) difficult to implement. The fckeditor extension at wikiwiki is a nightmare, for example. It's just not worth it.</p> <p><strong>Wikis need better access control.</strong> The idea that all content should be open to everyone is fine for an open, public, non-profit wiki like this one. But in the business world, that's not how it works. Restricting access is not evil, it's reality. Wiki tools need to do a much better job of providing access control: access to pages and groups of pages based on role or group membership, where groups can be formed by anyone on an ad hoc basis and users can belong to multiple groups and pages can be accessible to multiple groups, at the whim of the page's creator.</p> <p>Those are the two things that I want, above all else, and I haven't found it in open source, at least not out of the box. Which, of course, is why open source is open source.</p>
 

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