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  1. POParallels Plesk Panel 9.5.4 fails to load up after upgrade to 11.0.9
    text
    copied!<p>I am facing annoying problem. My hosting provider sent me an email that my Plesk panels version is too old and it needs to be updated. So I logged to my Parallels Plesk panel, and clicked update, I've chosen the latest release and got confirmation email that upgrade was successful. </p> <p>After that my domain now loads up with Horder web mail log-in form, not my web page. And when I try to log in to my Parallels Plesk panel I get: </p> <pre><code>ERROR: Zend_Db_Statement_Exception SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.smb_apsPackages' doesn't exist 0: Pdo.php:234 Zend_Db_Statement_Pdo-&gt;_execute(array) 1: Statement.php:300 Zend_Db_Statement-&gt;execute(array) 2: Abstract.php:479 Zend_Db_Adapter_Abstract-&gt;query(string 'DESCRIBE `smb_apsPackages`', array) 3: Abstract.php:238 Zend_Db_Adapter_Pdo_Abstract-&gt;query(string 'DESCRIBE `smb_apsPackages`') 4: Mysql.php:169 Zend_Db_Adapter_Pdo_Mysql-&gt;describeTable(string 'smb_apsPackages', NULL null) 5: Abstract.php:835 Zend_Db_Table_Abstract-&gt;_setupMetadata() 6: Abstract.php:874 Zend_Db_Table_Abstract-&gt;_setupPrimaryKey() 7: Abstract.php:982 Zend_Db_Table_Abstract-&gt;info() 8: Select.php:100 Zend_Db_Table_Select-&gt;setTable(object of type Smb_Db_Table_Broker_ApsPackages) 9: Select.php:78 Zend_Db_Table_Select-&gt;__construct(object of type Smb_Db_Table_Broker_ApsPackages) 10: Abstract.php:1018 Zend_Db_Table_Abstract-&gt;select() 11: Abstract.php:1331 Zend_Db_Table_Abstract-&gt;fetchAll(string '`name` = 'osTicket'') 12: Abstract.php:150 Db_Table_Abstract-&gt;findByFields(array, boolean true) 13: Abstract.php:162 Db_Table_Abstract-&gt;findOneByFields(array) 14: Config.php:14 HelpDesk_Config::getHelpDeskInstances() 15: NavigationContext.php:342 NavigationContext-&gt;_fetchHelpDeskSectionNodes(object of type UserAdmin) 16: NavigationContext.php:196 NavigationContext-&gt;fetchCustomButtonsSectionNodes(object of type UserAdmin) 17: NavigationContext.php:70 NavigationContext-&gt;fetchSection(object of type UserAdmin, string 'custom_buttons', array) 18: NavigationContext.php:402 NavigationContext-&gt;get(object of type UserAdmin) 19: Navigation.php:95 Navigation-&gt;getUserContextList(object of type UserAdmin) 20: Navigation.php:113 Navigation-&gt;getRoot(object of type UserAdmin) 21: Navigation.php:357 Navigation-&gt;buildPathbar(string '/license.php3', NULL null, object of type UserAdmin, string 'dashboard') 22: Navigation.php:348 Navigation-&gt;getPathbar(NULL null) 23: Navigation.php:144 Navigation-&gt;detectCurrentUpLevelURI() 24: Abstract.php:303 Form_Abstract-&gt;_getUpLevelLink() 25: Abstract.php:312 Form_Abstract-&gt;renderPathbarButton(object of type Navigation, NULL null) 26: Form.php:109 Form-&gt;assign() 27: license.php3:75 </code></pre> <p>Any suggesttions, please?</p>
 

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