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POApp Engine backup never finishes only clue is failure in map reduce worker_callback
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copied!<p>Over the last few weeks we have repeatedly failed on doing a complete backup of the data store using the datastore admin tool. We thought the issues had to do with quota errors we were running into so we switched our application from a free to a paid app and we still have problems. </p> <p>Each time we are attempting to back up to the blobstore and what occurs is that the process never finishes. We see the backup in our Pending Backups list but it never actually completes. We only have a total of 43MB of data right now so we don't see it as a data transfer problem. Looking at our default Task Queues it shows that we have two pending tasks one is a call to /_ah/mapreduce/controller_callback and another is a call to /_ah/mapreduce/worker_callback</p> <p>The worker_callback racks up its retry count and the only error clue we have is on the Previous Run tab it shows the last http response code to be 500. There is no error message, nothing shows up in our error logs, it just keeps trying over and over again.</p> <p>We've been able to narrow the backup problems to a specific entity kind for a particular namespace but we can't figure out why that entity kind is failing whereas the others are not. The major difference is the entity kind has a large number of embedded entities, but if the app engine is able to read / put those entities we can't understand why it seems to be having problems backing it up. The particular namespace that the error occurs in has the largest data stored for that entity kind compared to the other namespaces we have setup.</p> <p>We think if we can see what error is occurring in the worker_callback we may be able to figure out why the backup is failing, or what is wrong with our data that's preventing the backup. Is there something we need to setup / enable through settings / configuration files to give us more detailed information on the backup? Or is there some other avenue we should explore to figure out how to investigate/fix this problem?</p> <p>I should mention we are using the Java SDK as well as Objectify V3 to work with the data store. We are also backing up data to the Blobstore.</p> <p>Thank you.</p>

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